NAI LaSala-Sonnenberg Heartland
4400 College Boulevard
Suite 170

Overland Park, KS United States 66211
t(913) 890-2016 m(913) 744-5324 f(913) 273-0205
Director of Property Management

Specialties: Property Management

Scope of Service Experience
Kristen Unruh’s main focus is running the day-to-day operations for a portfolio of properties here at NAI Heartland, while maintaining high tenant satisfaction and ensuring long-term profitability for building owners. She provides management services for office, industrial, retail and medical properties, which includes everything from tenant relations and financial analysis to site inspections, preventative maintenance and project management.

Starting with the budgeting process, Kristen can make recommendations to improve operating efficiencies, formulate capital replacement plans and evaluate vendor contracts. She has developed management techniques and systems that help clients avoid needless liabilities and hassles. Kristen’s excellent time management skills and leadership qualities along with her proactive, hands-on approach to managing properties helps building owners operate and maintain a quality-style investment that maximizes income stream and ensures solid returns over time.
Background & Experience
Kristen started her property management career in multi-housing and has since worked as a commercial property manager with MC Real Estate Services and Beckner & Associates. Combined, she has more than 15 years of property management experience and has overseen the operations of approximately 850,000 SF of commercial property, maintenance crews, employees, and vendors in the Kansas City Metro area.

Her experience includes comprehensive financial reporting, bank reconciliations, proformas & budget management, rent collection, maintenance inspections, repairs and improvements, construction management, tax document preparation and lease negotiations.
Kristen has a Bachelor of Science degree in English from the University of Kansas.
Professional Associations & Designations
Kristen is highly involved with networking associations in the commercial real estate field, including IREM (Institute of Real Estate Management).
Transaction History
Managed 850,000 SF of industrial buildings in downtown KC for DST & Joint Ownerships